Career Opportunities

Job Title: Quality Assurance Analyst
Department: Quality Assurance
Location: Frisco

SUMMARY OF PRIMARY DUTIES AND RESPONSIBILITIES:

• Functional Testing - Performs testing procedures to ensure expected quality of Skywire products and documentation. Devise test matrices and test data for testing features. Supply detailed problem description, data and steps to recreate, for product change requests (pcrs) submitted. Maintain adequate documentation from all tests.
• Regression Testing - Incorporate functional test matrices and test data into comprehensive test libraries for system / regression testing.
• Performance/Benchmark Testing - Execute and track performance tests across multiple platforms. Document and report the results.
• Product Feature Review - Define and document test plans and feature documentation.
• Documentation Review - Work with Product Development and Documentation teams to ensure the product feature functionality is documented completely and accurately.
• Technical Support - Provide Technical Support to BETA customers. Work with Tier II Support Analysts to resolve customer product issues.
• Communication: Provide periodic feedback to Manager and appropriate feedback to other Company members regarding the status of Quality Assurance Projects assigned.
• Travel: Travels as required (less than 5%)
• Other: Perform other related duties as required

JOB QUALIFICATIONS:

• Bachelor's degree in Computer Science, Information Systems.
• 2+ years of job related experience.
• 1+ years of experience in QA environment to demonstrate general testing experience and general understanding of QA practices.
• Competent understanding of three Skywire solutions preferred, not required.
• Understanding of z/OS, UNIX and Windows operating systems.
• Understanding of SQL
• Understanding of PC based composition systems (i.e. Word, WordPerfect)
• Strong knowledge of customer/user environment and software product application.
• Good interpersonal skills.
• Good presentation, oral and written communication skills.

Please submit your resume to careers@skywiresoftware.com. Please be sure to reference the position you are applying for in the subject line. Or apply online by clicking Apply Now below.

Skywire Software is an equal opportunity employer.

Job Title: Technical Support Analyst
Department: Technical Support
Location: Frisco, Texas

SUMMARY OF PRIMARY DUTIES AND RESPONSIBILITIES:

Provide technical support to assist clients in the resolution of questions arising through the use of Skywire Software products.

Responsibilities include:

• Receives and processes problems reports from internal and external clients. Responds with accurate and clear instructions on how to resolve reported problems within the departmental defined guidelines. 
• Provides assistance to other Technical Support Analysts.
• Verifies the accuracy of product fixes before supplying to clients.
• Monitors and assigns incoming client inquiries to Support Analysts for response.
• Maintains and updates support (client) database. 
• Notifies management of sensitive client issues, such as any problem reported as critical (severity 1 or severity 2) issue or any problem reported that involves a high profile client. 
• Interacts with all departments of Skywire Software.
• Travels as required (less than 10%).

REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS, KNOWLEDGE:

• Bachelor’s degree, preferably in Computer Science Business Option or Information Systems, or equivalent experience.
  
• 3+ years job related experience.
  
• Experience with demand publishing and/or imaging software preferred.
  
• 2+ years of Technical Support experience to demonstrate customer service skills, problem solving ability, analytical skills, and an understanding of Technical Support processes and procedures.
  
• Basic project management skills
  
• Programming experience (i.e. Visual Basic, COBOL, and C) preferred not required.
  
• Competent understanding of MVS, UNIX (AIX, SUN, LINUX), and Windows operating systems. 
  
• Competent understanding of databases. 
  
• Competent understanding of PCs.
  
• In-depth understanding of PC based composition styles (i.e. Word)
  
• Good interpersonal skills.
  
• Good presentation, oral and written communication skills.
  
• Basic typing skills.
  
• Professional telephone etiquette.

Please submit your resume to careers@skywiresoftware.com. Please be sure to reference the position you are applying for in the subject line. Or apply online by clicking Apply Now below.

Skywire Software is an equal opportunity employer.

Job Title: Account Manager - Sales
Department: Professional Services Sales
Location: Atlanta, GA

SUMMARY OF PRIMARY DUTIES AND RESPONSIBILITIES:

The Account Manager professionally represents Skywire Software within our existing client Base and throughout the verticals we serve. This individual will work closely With Director of Professional Services Sales and the Sales Executive assigned to each client account to implement an account strategy to ensure customer satisfaction and drive additional software and services revenue. The Account Manager must understand and be able to articulate all software and services offerings to clients and identify new opportunities. This person must successfully secure and maintain beneficial day-to-day relationships within named accounts to identify new client initiatives and priorities.

The Account Manager will also act as the client advocate within Skywire Software to ensure the client’s needs are represented to all levels/departments within Skywire Software including Product Development, Professional Services, Product Management, Sales, Marketing, Legal and Executive Management. The Account Manager will Play a fundamental role during active service engagements to ensure all areas within Skywire Software are proactively working together to deliver the best possible service and business solutions for the client.

As necessary, the Account Manager will be responsible for following-up on leads, prequalifying potential sales opportunities, creating new opportunities through cold calling and related lead generation activities, as well as developing and fostering strong relationships with all existing customers within the assigned territory or as directed by the Director of Professional Services Sales. The Account Manager must possess an outgoing personality, be results-oriented, act at all times as a team player, and be willing to aggressively pursue success as an individual, a team, and the Skywire Software organization as a whole.   

Essential duties and responsibilities

• Works with Account Representative and Director of Professional Services
• Sales to develop and execute Account Strategy plans.
• Works with Account Representative and Director of Professional Services
• Sales to create and continually update client organization roadmap which should
  Include:



• Breakdown of organization by department/business unit
• Key decision makers, influencers, business users by business unit
  
• Products/process in use by each business unit
  
• Key initiatives for each business unit
  
• Opportunities/business problems for each business unit
• Helps Skywire Software achieve all quota objectives as assigned by the Director of Professional Services Sales by assisting sales in closing profitable business within the assigned territory and vertical market, while adhering to the highest of ethical standards and company business practices.
  
  
  • Acts as clients’ advocate during on-going implementations as well as when client is not actively engaged with Professional Services.
  • Identifies and ensures that Skywire Software addresses client satisfaction or frustrations during and after implementation
  • Mediates between Services, PD, Sales and Executive Management to ensure all areas are working towards client’s objectives
    
  • Works closely with Product Management to identify opportunities to enhance the solutions
  • Creates client roadmap


• Effectively and immediately communicates all issues and opportunities with Account Executive and Director of Professional Services Sales.
• Professionally represents Skywire Software to all customers, prospects and Business partners.
• Develops and maintains new relationships with existing named accounts.
• Assumes day-to-day responsibility for relationships with large, complex, Clients through frequent and direct contact with the users and project managers
• Closely manages travel and living expenses to reduce overall costs. Plan travel in advance to benefit from advance purchase savings.
• Learns and understands product and solutions offerings of Skywire Software
  
• Follows all Skywire Software policies and procedures
  
• Maintains current general industry knowledge of assigned vertical, as well as key customers/prospects
• Actively builds a network in the industry
  
• Takes initiative, is results-oriented, and constantly focuses on both individual and team success
• Supports all marketing efforts as required
  
• Supports all RFP, RFI, Proof of Concept, sales call and presentation efforts as required
• Provides input to product enhancements from industry trends
  
• Performs other job-related duties as required

Knowledge, Skills amd Abilities

• Bachelor’s degree or equivalent experience.
  
• 5+ years of account management or project management experience, preferably within Document Management
• Experience within the assigned vertical market(s)
  
• Results-oriented with proven track record of success
  
• Excellent oral and written communication skills, organization skills, and solid time management
• Executive-level presentation skills
  
• Ability to travel as required (50-70%)
  
• Willingness to be available by telephone and/or email on evenings and weekends as required

Please submit your resume to careers@skywiresoftware.com. Please be sure to reference the position you are applying for in the subject line. Or apply online by clicking Apply Now below.

Skywire Software is an equal opportunity employer.

Job Title: Business Analyst
Department: Content Services
Location: Atlanta, GA

SUMMARY OF PRIMARY DUTIES AND RESPONSIBILITIES:

The Business Analyst for the Content Services Group will work primarily with the Implementation and on-going maintenance services for clients in the E&S carrier/MGA Small-mid tier product market for policy issuance. This position requires insurance background and underwriting/rating background, implementation and testing experience of packaged software products within the insurance industry. Position works directly with clients to provide work estimates, build necessary system updates within the software, and package and deploy to clients. Secondary duties include working on additional Content Services initiatives such as ISO forms, implementations, and monthly updates to P&C insurance Industry content.

Essential duties and responsibilities include the following:

• Perform work as a Business Analyst for Content Services Group
• Manages the client estimate process
• Provides implementation of Property & Casualty E&S and specialty market insurance policy production
• Performs analysis of customer requirements, forms and implementation of said requirements in the PPS software
• Performs system testing, packaging and deployment to customers
• Available to travel and be accessible by phone and/or email as applicable for customer requirements 

Administrative duties and responsibilities include the following:

• Perform work as a Business Analyst for Content Services Group
• Manages the client estimate process
• Provides implementation of Property & Casualty E&S and specialty market insurance policy production
• Performs analysis of customer requirements, forms and implementation of said requirements in the PPS software
• Performs system testing, packaging and deployment to customers
• Available to travel and be accessible by phone and/or email as applicable for customer requirements  

REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS, KNOWLEDGE:

Candidate must have the following skills:

• Bachelor’s degree, preferably in Computer Science, Information Systems, Business or a related field.   
  
• 5+ years related work experience preferred.
  
• Prior experience in the implementation of software, testing, and P&C insurance.
  
• Excellent oral and written communication skills.
  
• Strong project management skills.
  
• Hands-on customer interaction and implementation experience required.
  
• E&S carrier experience preferred.
  
• Rating/underwriting experience preferred.
  
• Ability to interact effectively with other departments and clients.
  
• Results oriented and able to multi-task independently.
  
• Good problem solving skills and attention to detail.
• Ability to function effectively as a member of a team.
• Ability to handle pressure or stress in a confident, professional manner.
• Ability to travel and be available by cell phone and/or email as applicable to meet customer requirements. 

Candidate with the following skills preferred:

• Insurance industry experience and/or knowledge of data warehouse applications.
• Industry certifications, such as CPCU or other comparable insurance designations.
• Actuary or Underwriting experience.
• Database experience.
• Rating software experience.

Please submit your resume to careers@skywiresoftware.com. Please be sure to reference the position you are applying for in the subject line. Or apply online by clicking Apply Now below.

Skywire Software is an equal opportunity employer.

Job Title: Business Analyst - Customer Care
Department: Processing Services
Location: Atlanta BPO Center

SUMMARY OF PRIMARY DUTIES AND RESPONSIBILITIES:

This Business Analyst position includes performing all aspects of a Direct Connect implementation build, including identifying and implementing the business requirements for new Direct Connect project builds and maintaining updates to Direct Connect content for various carriers.

This position requires strong analytical skills, ensuring that the business requirements are met as well as strong technical skills, which focus on life cycle development and insurance knowledge necessary for analytical work, testing, and maintenance of carrier connections.

Essential duties and responsibilities

• Perform all business analysis tasks to build Direct Connect carrier connections including analysis, development, testing, quality assurance verification/audits, packaging and release of assigned deliverables.
• Manage client relationships, working directly with client contacts to identify, define, document, and implement client requirement specifications
• Meet all Direct Connect deadlines for releases and interim project milestones.
• Build Direct Connect connections per requirements within assigned timeframes.
• Develop and maintain proper documentation as required by project.
• Create client status reports and any other necessary logs and release updates as applicable.
• Perform installations, setups, and configurations of products as they relate to Direct Connect.
• Adhere to all Direct Connect standards and documented procedures and requirements.
• Successfully complete all levels of testing.
• Work and coordinate with technical staff to ensure accuracy and timely delivery of connections.
• Create unit, regression and system test files.
• Assist in recreating client reported problems.
• Assist in providing solutions to customer problems.
• Complete special projects and duties as assigned by manager and/or team lead.
• Follow procedures and tasks as provided by manager and/or project lead.
• Manage and maintain carrier connections by applying maintenance updates and release upgrades as applicable

Administrative duties and responsibilities

• Provide written status reports for all projects and special projects.
• Attend team meetings.
• Provide written documentation for all project components as requested.
• Follow departmental procedures as outlined in the Implementation Methodology document or other departmental policy documents.

JOB QUALIFICATIONS:

• Ability to multi-task and the ability to manage multiple projects at one time
• 5+ years of analytical job related experience.
• Prior experience with insurance – claims, underwriting, ISO base knowledge highly preferred
• Experience with XML file structures preferred.
• Experience/knowledge of ACORD XML preferred.
• Electronic publishing software and/or imaging software experience preferred.
• Experience working and interacting directly with clients.
• Good understanding of databases.
• Knowledge of Windows operating systems.
• Strong inter-personal skills.
• Experience in handling stressful situations.
• Strong analytical skills and problem solving skills.
• Good written and verbal communication skills.
• Detail-oriented.
• Strong organizational skills.
• Able to work independently.
• Ability to travel as required.

Please submit your resume to careers@skywiresoftware.com. Please be sure to reference the position you are applying for in the subject line. Or apply online by clicking Apply Now below.

Skywire Software is an equal opportunity employer.

Job Title: Project Analyst
Department: Business Process Outsourcing Group
Location: Atlanta BPO Center

SUMMARY OF PRIMARY DUTIES AND RESPONSIBILITIES:

Provides superior leadership on BPO projects. Oversees all aspects of the project using planning, monitoring and controlling processes. Responsible for coordination and completion of the project and to this end will perform a variety of tasks including setting deadlines, definition of requirements, assigning responsibilities, and monitoring and communicating progress of the project. The Project Analyst may be responsible for more than one project at a time.

Essential duties and responsibilities

• Responsible for planning the project in order to accomplish its goals or produce the products required within constraints such as time, cost and agreed quality standards.
• Responsible for defining tasks and efforts within the project.
• Responsible for maintaining the project budget.
• Monitor project progress in terms of the status of the plan and the budget and report back to the management team and client.
• Anticipate and manage deviations from the plan and schedule early in the process and keep all participants and stakeholders informed.
• Identify, log, analyze and manage potential and actual issues and risks, taking corrective action by taking ownership of day-to-day issues and reviewing how more serious issues and risks might impact on scope, schedule, quality and cost.
• Manage alteration of project requirements through project scope change requests and communicate changes to schedules and resource efforts.
• Identify issues and risks where efficiencies can be made.
• Articulate and negotiate consensus on the final vision of the product and/or the core project goals from scoping the requirements to project closure for all stakeholders, project team, and management.
• Work with the client to define the acceptance criteria for project and specific deliverables, and to achieve stakeholder acceptance.
• Excellent written and oral communication skills necessary to get ideas across in a non-confrontational manner in various formats including, one-to-ones, small groups, and large audiences.
• Development of detailed project status reports for all stakeholder, client, team members, and management
• Identify the need for resources, assumes team management responsibilities in relation to the resource availablility for the project.
• Work directly with team members and team leaders to estimate the effort, plan the activities, and negotiate consensus on appointed tasks.
• Exercise good judgement in determining whether tasks should be broken down into smaller detail or not.
• Create and use Gantt charts, spreadsheets, or other appropriate tools to manage people and tasks.
• Provide the project team with direction and vision, motivating people to perform, listening to people, providing feedback, recognising strengths, and providing challenges.
• Bring the project to a close, which may include creating an end of project report or evaluation document, holding project closure meetings and activities, and capturing and using relevant lessons learned.
• Gain a strong understanding of the technology being used in order to address requests coming from the customer and project team to evaluate what is reasonable or possible.
• Understand relevant methodologies, processes, and standards to ensure that all project team members adhere to those standards.
• Responsible for the project’s commitment to quality.
• Build requirements specifications, assist with contracts, project/resource schedules, personnel records, project reports, communication (email) records, design specifications, meeting agendas, minutes and status reports.
• Gate keeper of project documentation and remain conscientious in using it and ensuring that the rest of the team understands and uses it.

Administrative duties and responsibilities

• Quickly understands the business issues and challenges of client’s organization and industry.
• Develops functional specifications and system design specifications for cient/internal projects.
• Lead testing efforts.
• Delivers informative, well-organized presentations.
• Performs other related duties as required.
• Assists sales on pre-sales activities.

JOB QUALIFICATIONS:

• Bachelor’s degree, PMP certification, or equivalent project management experience.
• 2+ years Business Analyst or related experience.
• 3+ years related experience with a proven track record of project successes. 
• Possess excellent project management and organizational skills.
• Solid understanding of the SDLC using industry standards to achieve milestone deliveries.
• Strong interpersonal and communications skills, written and verbal
• Excellent problem solving abilities.
• Must work well on a team and is a strong leader.
• Possess advanced PC skills, including thorough knowledge of MS Project or equivalent.
• Must work well under pressure, be flexible, and meet deadlines.
• Good understanding of client-server environment
• Ability to multi-task independently

Please submit your resume to careers@skywiresoftware.com. Please be sure to reference the position you are applying for in the subject line. Or apply online by clicking Apply Now below.

Skywire Software is an equal opportunity employer.

Job Title: Business Analyst - Customer Care
Department: Processing Services
Location: Dallas BPO Center

SUMMARY OF PRIMARY DUTIES AND RESPONSIBILITIES:

This Business Analyst position includes performing all aspects of a Direct Connect implementation build, including identifying and implementing the business requirements for new Direct Connect project builds and maintaining updates to Direct Connect content for various carriers.

This position requires strong analytical skills, ensuring that the business requirements are met as well as strong technical skills, which focus on life cycle development and insurance knowledge necessary for analytical work, testing, and maintenance of carrier connections.

Essential duties and responsibilities

• Perform all business analysis tasks to build Direct Connect carrier connections including analysis, development, testing, quality assurance verification/audits, packaging and release of assigned deliverables.
• Manage client relationships, working directly with client contacts to identify, define, document, and implement client requirement specifications
• Meet all Direct Connect deadlines for releases and interim project milestones.
• Build Direct Connect connections per requirements within assigned timeframes.
• Develop and maintain proper documentation as required by project.
• Create client status reports and any other necessary logs and release updates as applicable.
• Perform installations, setups, and configurations of products as they relate to Direct Connect.
• Adhere to all Direct Connect standards and documented procedures and requirements.
• Successfully complete all levels of testing.
• Work and coordinate with technical staff to ensure accuracy and timely delivery of connections.
• Create unit, regression and system test files.
• Assist in recreating client reported problems.
• Assist in providing solutions to customer problems.
• Complete special projects and duties as assigned by manager and/or team lead.
• Follow procedures and tasks as provided by manager and/or project lead.
• Manage and maintain carrier connections by applying maintenance updates and release upgrades as applicable

Administrative duties and responsibilities

• Provide written status reports for all projects and special projects.
• Attend team meetings.
• Provide written documentation for all project components as requested.
• Follow departmental procedures as outlined in the Implementation Methodology document or other departmental policy documents.

JOB QUALIFICATIONS:

• Ability to multi-task and the ability to manage multiple projects at one time
• 5+ years of analytical job related experience.
• Prior experience with insurance – claims, underwriting, ISO base knowledge highly preferred
• Experience with XML file structures preferred.
• Experience/knowledge of ACORD XML preferred.
• Electronic publishing software and/or imaging software experience preferred.
• Experience working and interacting directly with clients.
• Good understanding of databases.
• Knowledge of Windows operating systems.
• Strong inter-personal skills.
• Experience in handling stressful situations.
• Strong analytical skills and problem solving skills.
• Good written and verbal communication skills.
• Detail-oriented.
• Strong organizational skills.
• Able to work independently.
• Ability to travel as required.

Please submit your resume to careers@skywiresoftware.com. Please be sure to reference the position you are applying for in the subject line. Or apply online by clicking Apply Now below.

Skywire Software is an equal opportunity employer.

Job Title: Project Analyst
Department: Business Process Outsourcing Group
Location: Dallas BPO Center

SUMMARY OF PRIMARY DUTIES AND RESPONSIBILITIES:

Provides superior leadership on BPO projects. Oversees all aspects of the project using planning, monitoring and controlling processes. Responsible for coordination and completion of the project and to this end will perform a variety of tasks including setting deadlines, definition of requirements, assigning responsibilities, and monitoring and communicating progress of the project. The Project Analyst may be responsible for more than one project at a time.

Essential duties and responsibilities

• Responsible for planning the project in order to accomplish its goals or produce the products required within constraints such as time, cost and agreed quality standards.
• Responsible for defining tasks and efforts within the project.
• Responsible for maintaining the project budget.
• Monitor project progress in terms of the status of the plan and the budget and report back to the management team and client.
• Anticipate and manage deviations from the plan and schedule early in the process and keep all participants and stakeholders informed.
• Identify, log, analyze and manage potential and actual issues and risks, taking corrective action by taking ownership of day-to-day issues and reviewing how more serious issues and risks might impact on scope, schedule, quality and cost.
• Manage alteration of project requirements through project scope change requests and communicate changes to schedules and resource efforts.
• Identify issues and risks where efficiencies can be made.
• Articulate and negotiate consensus on the final vision of the product and/or the core project goals from scoping the requirements to project closure for all stakeholders, project team, and management.
• Work with the client to define the acceptance criteria for project and specific deliverables, and to achieve stakeholder acceptance.
• Excellent written and oral communication skills necessary to get ideas across in a non-confrontational manner in various formats including, one-to-ones, small groups, and large audiences.
• Development of detailed project status reports for all stakeholder, client, team members, and management
• Identify the need for resources, assumes team management responsibilities in relation to the resource availablility for the project.
• Work directly with team members and team leaders to estimate the effort, plan the activities, and negotiate consensus on appointed tasks.
• Exercise good judgement in determining whether tasks should be broken down into smaller detail or not.
• Create and use Gantt charts, spreadsheets, or other appropriate tools to manage people and tasks.
• Provide the project team with direction and vision, motivating people to perform, listening to people, providing feedback, recognising strengths, and providing challenges.
• Bring the project to a close, which may include creating an end of project report or evaluation document, holding project closure meetings and activities, and capturing and using relevant lessons learned.
• Gain a strong understanding of the technology being used in order to address requests coming from the customer and project team to evaluate what is reasonable or possible.
• Understand relevant methodologies, processes, and standards to ensure that all project team members adhere to those standards.
• Responsible for the project’s commitment to quality.
• Build requirements specifications, assist with contracts, project/resource schedules, personnel records, project reports, communication (email) records, design specifications, meeting agendas, minutes and status reports.
• Gate keeper of project documentation and remain conscientious in using it and ensuring that the rest of the team understands and uses it.

Administrative duties and responsibilities

• Quickly understands the business issues and challenges of client’s organization and industry.
• Develops functional specifications and system design specifications for cient/internal projects.
• Lead testing efforts.
• Delivers informative, well-organized presentations.
• Performs other related duties as required.
• Assists sales on pre-sales activities.

JOB QUALIFICATIONS:

• Bachelor’s degree, PMP certification, or equivalent project management experience.
• 2+ years Business Analyst or related experience.
• 3+ years related experience with a proven track record of project successes. 
• Possess excellent project management and organizational skills.
• Solid understanding of the SDLC using industry standards to achieve milestone deliveries.
• Strong interpersonal and communications skills, written and verbal
• Excellent problem solving abilities.
• Must work well on a team and is a strong leader.
• Possess advanced PC skills, including thorough knowledge of MS Project or equivalent.
• Must work well under pressure, be flexible, and meet deadlines.
• Good understanding of client-server environment
• Ability to multi-task independently

Please submit your resume to careers@skywiresoftware.com. Please be sure to reference the position you are applying for in the subject line. Or apply online by clicking Apply Now below.

Skywire Software is an equal opportunity employer.

Job Title: Account Executive
Department: Sales
Location: Field Sales

SUMMARY OF PRIMARY DUTIES AND RESPONSIBILITIES:

The Account Executive will work with customers, prospective customers, business partners, sales support, marketing, legal and other support teams as appropriate in an effort to increase the overall revenues of Skywire Software through the sales of Skywire Software products, services and other offerings within the life insurance industry.

The Account Executive will focus on Account Management and sales for Skywire Software’s General Agency (GA) Agency Management System, an application utilized by independent life/annuities Brokerage General Agencies (BGA’s) to run their businesses.  The Account Executive will be responsible for following-up on leads, pre-qualifying potential sales opportunities, creating new opportunities through cold calling and related lead generation activities, as well as developing and fostering strong relationships with all existing customers, or as directed by the Senior Vice President of Sales.  The Account Executive must possess an outgoing personality, be results- oriented, act at all times as a team player, and be willing to aggressively pursue success as an individual, a team, and as the Skywire organization as a whole.  The candidate must work closely with other Skywire Account Executives, and particularly those supporting complementary life insurance technology offerings, i.e. the Insurance Data Exchange (IDX).

Essential duties and responsibilities include the following:

The Account Executive will be responsible for playing a key role in supporting the ongoing achievement of aggressive sales goals, and will be compensated accordingly and, therefore, must be a highly-motivated, self-starting individual.

• Follow-up on GA sales leads
• Cold calling prospective customers in an effort to uncover and pre-qualify new GA AMS sales opportunities
• Maintain customer and partner relationships
• Keep Salesforce CRM system updated with all activity
• Account Management of all existing GA customer accounts
• Grow existing business in account
• Sales reporting
• Supporting efforts of sales team as directed by Senior Vice President, Sales
• Proposal and pricing development
• Marketing support for trade shows, user groups, and events
• Participating in Sales calls and presentations
• Other duties as assigned by Management
• Available to travel and be available by cell phone and email as required.

REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS, KNOWLEDGE:

Candidate must have the following skills:

• Candidate must be results-oriented with a proven track record of success
  
• Life Insurance and/or Insurance Industry experience required
  
• Excellent oral and written communication skills, organizational skills and solid time management skills
  
• Executive-level presentation skills
  
• Proficiency in MS Office applications
  
• Outgoing personality with ability to ensure a solid customer-facing experience
  
• Highly motivated, dedicated, and committed to individual, team and organizational success
  
• Willingness to be available by telephone and/or email on evenings or weekends as required
  
• Ability to travel frequently to existing and perspective account locations throughout the US
  
• Ability to work industry trade shows, conferences and user groups
  
• Bachelor’s degree in Management, Sales Management, Marketing or a related field
  
• A minimum of 7+ years applicable customer-facing experience preferred
  
• Experience working with insurance agencies a plus
  
• Candidate interest and aptitude in a longer-term career in complex software and/or services sales preferred
  
• Ability to interact effectively with other departments and clients
  
• Results oriented with the capability to multi-task independently
  
• Good problem solving skills and attention to detail
  
• Ability to function effectively as a team member
  
• Ability to handle pressure or stress in a confident, professional manner
  
• Good written and verbal communication skills
• Ability to travel and be available by cell phone and/or email as required

Please submit your resume to careers@skywiresoftware.com. Please be sure to reference the position you are applying for in the subject line. Or apply online by clicking Apply Now below.

Skywire Software is an equal opportunity employer.